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FAQ
Q: Are you trading company or factory?
A: We are manufacturer. We have our own showroom and factory, covering more than 20,000 square meters. You are welcome to visit us.
Q: Where is your factory?
A: We are located at Baiyun GD. China, 30mins drive to Guangzhou Airport.
Q: Do you have showroom?
A: Yes, we have showroom in our factory.
Q: Can you accept OEM or ODM ?
A: We Diou accept the OEM&ODM services,also welcome to choose from our own furniture design series.
Q: What is your company branding? Wendi or Diou?
A: Wendi is our company name.Diou is the brand~
Q: What’s the MOQ for your products?
A: The MOQ for our products is 1 set acceptable. However you can mix the product design for the same product series or difference series.
Q: Can I order samples? Are they free of charge?
A: Yes, we do sample orders for certain customers. Sample fees are required.
Q: What is the lead time?
A: 7-15 working days for sample order. 15-28 working days for 1 container order.
Q: What's the payment term?
A: Our payment term is usually 50% deposit before production and 50% balance before shipment.
Q: What if I can't find the info I'm looking for, or what if I want to speak to someone directly?
A: Start online Trade Manger or inquiry now, associate will be in touch promptly or latest within 24 hours.
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