Product Description
Interior exterior hpl phenolic compact laminate 12mm board for wall cladding
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FAQ
Q1. Can I have a sample order for item?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-7 days, mass production time needs 2-3 weeks.
Q3. Do you have any MOQ limit for the order?
A: Low MOQ, 1SQM for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea and airline. DHL, UPS, FedEx or TNT are also optional.
Q5. How to proceed an order for item?
A: Firstly let us know your requirements or application.
Secondly we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly we arrange the production.
Q6. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new items with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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